Anna Levina

Anna Levina

Product Designer • 2023

Product Designer • 2023

Product Designer • 2023

Heygo was a platform that empowered tour guides around the world to virtually stream their tours to the community on the platform.

Heygo was a platform that empowered tour guides around the world to virtually stream their tours to the community on the platform.

We were fortunate enough to foster a strong and loyal community.

We even had a few micro Heygo influencers! 🔥

Aaron and Patrick

Aaron and Patrick

Goal

4 week deadline 🚀

  1. Merge everything in the old streaming app with the new viewing app.

  2. Open up the app to allow anyone to register and become a Heygo guide.

  3. Bring the guide's app up to date with the design system, and implement new features that were highly requested.

Goal

4 week deadline 🚀

  1. Merge everything in the old streaming app with the new viewing app.

  2. Open up the app to allow anyone to register and become a Heygo guide.

  3. Bring the guide's app up to date with the design system, and implement new features that were highly requested.

Goal

4 week deadline 🚀

  1. Merge everything in the old streaming app with the new viewing app.

  2. Open up the app to allow anyone to register and become a Heygo guide.

  3. Bring the guide's app up to date with the design system, and implement new features that were highly requested.

My role • Product Designer

  • Drive the experience and design as the main designer in this team.

  • Communicate and collaborate closely with engineers to ensure a smooth experience.

Stephan van der Meer

1 month post launch

1 month post launch

±50 sign ups

±50 sign ups

+400 signs ups

+400 signs ups

±600 streams

±600 streams

+1k streams

+1k streams

±400 tours

+900 tours

+900 tours

Queue the montage music! ️🏋️

I kicked off the project by interviewing our existing guides, while simultaneously working on the wireframes.


The conversations with guides yielded a long wish list! This gave us insights into what works, doesn’t work, and what was missing from the outdated app.


This directed what screens and what features to prioritise in terms of work and layout.

Wireframe all the screens to see an overall view of what is needed.

Wireframe all the screens to see an overall view of what is needed.

Finalise our solutions, then let the prototyping begin!

Finalise our solutions, then let the prototyping begin!

Chat to our guides and further understand what they want to see in the new app.

Plan of attack

Ian Braisby

Ian Braisby

Team work

A lot of the work was done asynchronously, making communication and alignment incredibly important.


To work smoothly, we recorded Loom videos and showcased our progress for each mini-milestone. We also set up our Figma file to be more readable and implemented user flows in FigJam.


Read about how I set up my design files for better collaboration here.

Nathalie Kerrio

Heygo

3m ago

Time to schedule some tours

Your channel's all set. Create and schedule some tours to start streaming.

  • Patrick Twomey

  • Olga

  • Albert

  • Mike O'Rourke

  • Michelle Ma Belle

  • Ian Braisby

  • Anna Levina

  • Nathalie Kerrio

  • Stephan van der Meer

  • Aaron and Patrick

JACKIE

This site was made by a human with real

  • ambitions, flaws, hopes, desires, farts, tastes, dreams, fears, quirks, strengths, weaknesses, passions, laughter, tears, curiosity, experiences, creativity, determination, empathy, imperfections, growth, resilience, empathy, individuality, perspectives, potential, a genuine desire to make a positive impact,

and with some assistant from an A.I robot to iterate ideas and check his copy.